:root {
  --primary: #3370ff;
  --primary-dark: #2858cc;
  --bg: #f5f6f8;
  --panel: #ffffff;
  --border: #e4e7ed;
  --text: #1f2329;
  --text-secondary: #646a73;
  --success: #34c724;
  --danger: #f53f3f;
  --warning: #ff8800;
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", "PingFang SC", "Microsoft YaHei", sans-serif;
  background: var(--bg);
  color: var(--text);
  min-height: 100vh;
}

/* 顶栏 */
.topbar {
  background: #fff;
  border-bottom: 1px solid var(--border);
  padding: 14px 28px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.brand { display: flex; align-items: center; gap: 10px; }
.logo { color: var(--primary); font-size: 20px; }
.title { font-size: 18px; font-weight: 600; }
.sub { color: var(--text-secondary); font-size: 13px; }
.api-status {
  font-size: 12px;
  padding: 4px 10px;
  border-radius: 20px;
  background: #f0f1f3;
  color: var(--text-secondary);
  white-space: nowrap;
  max-width: 360px;
  overflow: hidden;
  text-overflow: ellipsis;
}
.api-status.ok { background: #e8f8ec; color: var(--success); }
.api-status.bad { background: #fdecec; color: var(--danger); cursor: pointer; text-decoration: underline; }

/* 主体布局 */
.layout {
  display: grid;
  grid-template-columns: 380px 1fr;
  gap: 20px;
  padding: 20px 28px;
  max-width: 1400px;
  margin: 0 auto;
}

.panel {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 10px;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.panel-head {
  padding: 18px 22px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 8px;
}
.panel-head h2 { font-size: 17px; }
.panel-head .hint { font-size: 12px; color: var(--text-secondary); margin-top: 4px; width: 100%; }

/* 左侧表单 */
.form { padding: 20px 22px; display: flex; flex-direction: column; gap: 16px; }
.field { display: flex; flex-direction: column; gap: 6px; }
.field label { font-size: 13px; font-weight: 500; }
.req { color: var(--danger); }
.field input, .field select, .field textarea {
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-radius: 6px;
  font-size: 14px;
  font-family: inherit;
  transition: border-color .15s;
  background: #fff;
}
.field input:focus, .field select:focus, .field textarea:focus {
  outline: none;
  border-color: var(--primary);
  box-shadow: 0 0 0 2px rgba(51,112,255,.12);
}
.field textarea { resize: vertical; min-height: 110px; }

.btn-primary {
  background: var(--primary);
  color: #fff;
  border: none;
  border-radius: 6px;
  padding: 11px 16px;
  font-size: 15px;
  font-weight: 500;
  cursor: pointer;
  transition: background .15s;
}
.btn-primary:hover { background: var(--primary-dark); }
.btn-primary:disabled { background: #a0b8f0; cursor: not-allowed; }

.form-msg { font-size: 13px; min-height: 18px; }
.form-msg.error { color: var(--danger); }
.form-msg.success { color: var(--success); }

/* 表单分组 */
.field-group {
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 12px 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.group-title {
  font-size: 13px;
  font-weight: 600;
  color: var(--primary);
  margin-bottom: 2px;
}

/* 右侧列表 */
.panel-right .panel-head { align-items: center; }
.btn-refresh {
  background: #f0f3ff;
  color: var(--primary);
  border: 1px solid #d4e0ff;
  border-radius: 6px;
  padding: 6px 12px;
  font-size: 13px;
  cursor: pointer;
  transition: background .15s;
}
.btn-refresh:hover { background: #e3ebff; }

/* 我的身份栏 */
.identity-bar {
  padding: 12px 22px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  gap: 8px;
  background: #f8faff;
}
.identity-label { font-size: 13px; font-weight: 500; white-space: nowrap; }
.identity-input {
  flex: 1;
  padding: 8px 12px;
  border: 1px solid var(--border);
  border-radius: 6px;
  font-size: 13px;
  max-width: 260px;
}
.identity-input:focus { outline: none; border-color: var(--primary); }
.btn-ghost {
  background: #fff;
  color: var(--primary);
  border: 1px solid var(--primary);
  border-radius: 6px;
  padding: 7px 14px;
  font-size: 13px;
  cursor: pointer;
  transition: background .15s;
}
.btn-ghost:hover { background: #f0f3ff; }
.identity-hint { font-size: 12px; color: var(--success); }

/* 智能识别 */
.btn-parse {
  margin-top: 8px;
  width: 100%;
  text-align: center;
}
.parse-result {
  font-size: 12px;
  margin-top: 6px;
  min-height: 18px;
}
.parse-result.error { color: var(--danger); }
.parse-result.success { color: var(--success); }
.parse-result.warn { color: var(--warning); }
.parsed-preview {
  margin-top: 10px;
  padding: 10px 12px;
  background: #f5f7ff;
  border: 1px dashed #c5d4ff;
  border-radius: 6px;
  font-size: 13px;
}
.parsed-preview .preview-row {
  margin: 4px 0;
  color: var(--text-secondary);
}
.parsed-preview .preview-row span {
  color: var(--text);
}
.btn-urge {
  background: #fff4e6;
  color: #e6a23c;
  border: 1px solid #f0cf9e;
  border-radius: 6px;
  padding: 4px 12px;
  font-size: 12px;
  cursor: pointer;
  transition: background .15s;
  white-space: nowrap;
}
.btn-urge:hover { background: #ffe9c9; }
.btn-urge:disabled { opacity: .6; cursor: not-allowed; }
.urged-text { font-size: 12px; color: #e6a23c; font-weight: 500; }

.filter-bar {
  padding: 14px 22px;
  border-bottom: 1px solid var(--border);
  display: flex;
  gap: 10px;
}
.search-input {
  flex: 1;
  padding: 9px 12px;
  border: 1px solid var(--border);
  border-radius: 6px;
  font-size: 13px;
}
.search-input:focus { outline: none; border-color: var(--primary); }
.status-filter {
  padding: 9px 10px;
  border: 1px solid var(--border);
  border-radius: 6px;
  font-size: 13px;
  background: #fff;
}

.issue-list { padding: 8px 22px 12px; flex: 1; overflow-y: auto; max-height: calc(100vh - 230px); }

.issue-item {
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 14px 16px;
  margin-bottom: 12px;
  background: #fafbfc;
  transition: box-shadow .15s;
}
.issue-item:hover { box-shadow: 0 2px 8px rgba(0,0,0,.05); }

.issue-top { display: flex; justify-content: space-between; align-items: center; gap: 10px; }
.issue-id { font-family: monospace; font-size: 12px; color: var(--text-secondary); }
.status-badge { font-size: 12px; padding: 3px 10px; border-radius: 12px; font-weight: 500; white-space: nowrap; }
.status-待分配 { background: #fff3e0; color: #e6a23c; }
.status-处理中 { background: #e8f1ff; color: var(--primary); }
.status-待验证 { background: #f0f5ff; color: #6b7fd7; }
.status-已解决 { background: #e8f7e6; color: var(--success); }
.status-已关闭 { background: #f0f0f0; color: #909399; }

.issue-desc { font-size: 14px; margin: 8px 0; line-height: 1.6; }
.issue-meta { font-size: 12px; color: var(--text-secondary); display: flex; flex-wrap: wrap; gap: 12px; }
.issue-meta .tag { background: #f0f0f0; padding: 2px 8px; border-radius: 4px; }

.issue-feedback {
  margin-top: 10px;
  padding-top: 10px;
  border-top: 1px dashed var(--border);
}
.feedback-label { font-size: 12px; font-weight: 600; color: var(--primary); margin-bottom: 4px; }
.feedback-text { font-size: 13px; color: var(--text); line-height: 1.6; }

.list-footer {
  padding: 10px 22px;
  border-top: 1px solid var(--border);
  display: flex;
  justify-content: space-between;
  font-size: 12px;
  color: var(--text-secondary);
}

.loading, .empty {
  text-align: center;
  color: var(--text-secondary);
  padding: 40px 0;
  font-size: 14px;
}

/* 弹窗 */
.modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,.4);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 100;
}
.modal {
  background: #fff;
  border-radius: 12px;
  padding: 30px 40px;
  text-align: center;
  max-width: 360px;
}
.modal-icon {
  width: 52px; height: 52px;
  border-radius: 50%;
  background: #e8f7e6;
  color: var(--success);
  font-size: 28px;
  display: flex; align-items: center; justify-content: center;
  margin: 0 auto 14px;
}
.modal h3 { margin-bottom: 8px; }
.modal p { color: var(--text-secondary); font-size: 14px; margin-bottom: 20px; }

@media (max-width: 900px) {
  .layout { grid-template-columns: 1fr; }
  .issue-list { max-height: none; }
}
